This double www in the url error sometimes happens when a default domain ↗ is not set or the DNS records have not propagated fully. Giving it some time and publishing again usually solves this specific issue. Domain changes can take up to 48 hours to complete, and you may experience these intermittent www.www issues during the time that your domain name propagates.
We do not provide refunds (please refer to section 8 of our Terms of Service), and we do not automatically issue account credit for unused time on a paid Site plan that’s been downgraded to a Starter Site plan.
However, we understand mistakes sometimes happen. If you feel you have canceled your Workspace plan or Site plan in error, contact support below, and they can evaluate whether you are eligible for an account credit, a promo code, or a refund.