When you signed up to the student program you may have selected an incorrect option at the start of the application process. Try to sign up again, and make sure you select the correct option for Question 1, "Do you have a school associated email address?"
If your Webflow account uses a school provided student email address, select "Yes", if you have a personal email address, select "No."
Student discounts are only available for CMS site plans. If you are attempting to use the discount on a Workspace plan it will not work. Create a site and then add your discount code when purchasing a CMS site plan.
The email address you applied for the discount with must match the email address used for your Webflow account.
When applying for a student discount, make sure you select the appropriate option for the question, "Do you have a school associated email address?" If you have a free email account such as a gmail.com or outlook.com, make sure you select No. If your promo code is not working, try applying again selecting the appropriate option for that question.
If you’d like to teach web design with Webflow, apply for an educator account. Once approved, you can invite your students to your account so they can learn to design, build, and launch custom websites without code.